Frequently Asked Questions - Greeting Videos

Your personalized video will be sent to your email in MP4 format. Please check your spam folder as well, as sometimes emails may land there.

Yes, you can! The teams will do their best to deliver your message in the language you specify. Just make sure to indicate the desired language when writing your message.

No, we will only post it if you Allow, You can select it while ordering

Cancellations of orders/ Change in order are possible only if the video message has not yet been recorded. If you need to cancel, or change please contact our team as soon as possible via email at moc.liamgobfsctd-38876e@hsiwyadhtribyzarc